CUSTOMER CARE
Authenticity
All artworks are original and created by Diana Vingert. Each piece is accompanied by a certificate of authenticity.
Prices & Payments
All prices are listed in [currency] and include applicable taxes unless otherwise stated. Payments are securely processed through trusted providers.
Privacy & Security
We respect your privacy. All personal information collected through this website is used only for order processing and communication related to your purchase. We do not share or sell your information to third parties.
Damaged or Lost Orders
In the rare case that an artwork arrives damaged or is lost in transit, please notify us immediately (within 48 hours of receipt). We will assist in arranging a replacement or refund according to our Returns Policy.
Commissions & Custom Orders
Custom artworks made specifically for you cannot be returned or refunded once approved and shipped.
Updates to Our Policy
We reserve the right to update or modify our store policies at any time. Any changes will be posted on this page with an updated revision date.
PRIVACY & SAFETY
I’m a Privacy & Safety policy section. I’m a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, the way you collect data or when will you contact users after their purchase was completed successfully.
I'm the second paragraph in your privacy & safety policy. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
WHOLESALE INQUIRIES
I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!
I'm the second paragraph in your wholesale inquiries policy. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments